In today’s dynamic and complex business environment managing customer relationships is more than just a challenge. The number of contacts that engulf an organization by way of web inquiries, phone calls, emails, meetings, documents and unexpected appointments is immeasurable; every single one of them is important, as you can never say which one of them is going to give you that big break; valuable information of business contacts, customers and prospects are safely locked away in employees computers or diary; and there’s never enough time to follow up on leads generated at trade shows .

X-ONT ContactPRO™- Business Contact & Event Manager is a must have for your organization, a practical solution that helps you and your team manage customer information and communicate more effectively and efficiently.

ContactPRO™ is an economical, team -based contact management solution that will help you get on top of your customer relationships, and boost overall revenue by delivering a complete business solution with sales, marketing and client retention automation. The solution is ideal for institutions and service organizations that have large memberships and need to keep in touch with them on a regular basis. The success of your business ultimately comes down to your relationships with prospects and customers. Give your team the essential information and support they need to focus on and nurture all their business relationships . With powerful

contact & event automation, you can streamline the sales promotion cycle, boost team collaboration and refine your efforts to make the most of your marketing and promotional investments.

Comprehensive knowledge of your Business Contacts is an invaluable asset to any organizations. The ability to share knowledge throughout the organization, access that knowledge to respond to business needs in the shortest possible time with the least amount of hassle is not only essential but a must. X-ONT ContactPRO™does precisely that. It empowers your staff, by giving the right tools to be more efficient and effective.

Designed for your business

ContactPRO™ is a Windows based easy to use, flexible and powerful tool that supports individual users, sales and administration teams and work groups in small to medium size organizations. It’s designed from the ground up to meet the growing needs of business, non profit service institutions and clubs ect..

ContactPRO™ supports small or large databases and multiple, concurrent users. Its group scheduling, shared calendars, task delegation, territory realignment and multilevel

security ensure time-saving team collaboration. You get the critical functionality you need, without the unwanted and unnecessary features that add cost and complexity.

Optical Character Recognition (OCR) Capability

Your contact management begins the moment you receive a business card, update your Contact Database instantly with the use of the integrated business card scanner. ContactPRO™is designed to read business cards and update the relevant Database fields such as contacts Name, Designation, Company Name, Office Telephone Number, Home Telephone Number, Fax URL, Etc.

Attributes such as Date of Birth, Anniversary, Spouse Name, and Images can be maintained on the system. The Contact Scheduler can be setup to alert Birthdays and Anniversaries of contacts, which would enable you to set up a workflow to send birthday greeting or membership expiries automatically by e-mail or fax or print a letter, enhancing your business relationship capability with your customers & prospects or members of an institution or organization.

Productivity features of ContactPRO™

Centrally Administered Contact Management

• User Allocation

Allocation of Contacts to Employees

• Security Levels & User Authority to

Update/ Edit/ Delete controls/ View information

• Validation Rules

Rules can be set to avoid duplicate entering of data.

• Transaction Log

A log of all transactions done on system

• Assign & Realign Contact Owners

Identify & assign your employees to be Contact Owners

Employee Maintenance

• Person Title
• Employee List

Can be viewed by First Name, Last Name, Address Line,

• Employee Detail

Personal contact details of employee

Functional specification of each employee Image

• Employee Type
• Designation
• Department

Contact Maintenance

• Person Title
• Contact List: Can be viewed by Company Name, First Name, Last Name, Address, Interest Group, Designation, Fax no, Telephone no, Employee Name
• Contact Detail
• Personal contact details of employee
• Functional specification of each employee Image Designation

• Department
• VIP
• Interest Group

Company Maintenance

• Company List

Can be viewed by Company Name, First Name, Last Name, Address, Interest Group, Designation, Fax no, Telephone no, Employee Name.

• Company Details

Official contact details of Business

Subsidiaries

Tree view of Company

Main contact person Name Image

Event Manager

Create a new event (i.e. Sales Promotions, Campaigns, Wedding, Party etc.) allow authorize users to select & create a Primary List of contacts from the database. Selection can be by eg. Designation, Industry Classification ect. The Primary List can be edited and a final consolidated list can be used to invite guest for the event or send out mail-shots.

• Each event can be assigned a unique Event Identity
• Create Event Type
• Event List
• Event Details

Initiate events/ No. of Packs / Price per Ticket/Location/ Event Director/ Start Date/ End Date

• Contact Proposal

Each User can propose List of Invitee.

• Invitation

Edit as many times and create s final invitee list online for an event.

• Email / Fax / Print Invitations

Merger Names address and designations from the Invitee List and automatically Email / Fax / Print Invitations

• Printing

Consolidated printing of Labels/ Envelopes/ Invitations/ Letters

Print Name Tags at Seminars Instantly

• History of Invitations Sent to Contact or Company

Report Analyzer

• Query Builder
• Enhanced report building tool for analysis of the database.

Tele Marketing

• Automated Voice Calls Dialup to Call-Out List
• Maintain Tele Marketing Scripts
• Record Call-Out Responses
• Follow-up Action History

In recognition of its innovative features and the quality of its functional offering X-ONT ContactPRO won the Silver at the National Best Quality Software Awards 2005 Conducted by The British Computer Society