X-ONT SOFTWARE (PVT) LTD., is pleased announced it  has received the Software Engineering Institute's Capability Maturity Model(R) Integration (CMMI) Maturity Level 3 rating. This accomplishment highlights X-ONT’s commitment to performance excellence and delivering value to its customers by improving business processes. This rating confirms the results of earlier formal assessment in June 2009 when X-ONT's processes were thoroughly examined for compliance to CMMI’s requirements (CMMI® for Development v1.2 Maturity Level 3) in selected projects by a CMMI appraisal team.

Today, CMMI® is definitely one of the most widely recognized models of organizational quality systems for companies involved in software development. CMMI is an internationally recognized process improvement model that provides organizations with a framework to build and continuously improve effective processes. The benefits of implementing CMMI-aligned processes include improved schedule and budget predictability, improved cycle time, increased productivity, improved quality, increased customer satisfaction, and increased return on investment.

X-ONT has been using CMMI practices since its inception, in 2008 it launched an initiative to achieve full compliance with CMMI® Maturity Level 3 requirements. The Capability Maturity Model Integration (CMMI) is an initiative of the Carnegie Melon University USA’s Software Engineering Institute (SEI). The Software Engineering Institute (SEI) Standard CMMI(R) Appraisal Method for Process Improvement (SCAMPI) V1.2 method was used for the appraisal of X-ONT. International CMMi consulting company CyberQ Consulting, India provided the consultancy services and performed the appraisal. Preparation for the appraisal began in September 2008, with milestones met throughout the process leading to the on-site appraisal in June 2009. For an organization to achieve CMMI certification, external appraiser must test whether their processes and systems comply with the process areas prescribed by the standard. The appraiser also check the management system to ensure whether there is any ongoing monitoring, review and improvement in the system.

Less than 5 companies in Sri Lanka have been awarded this certification which is a recognition for the  software industry itself says Mr. Fazeem Farook, Managing Director of the company. 

Explaining the new accreditation further,  “As the pioneering market leader  for CRM & Sales Force Automation solutions in the country, X-ONT pays significant attention to continuous improvement of its Design, Development, Implementation, R&D & Support Services processes with a purpose of raising its operational efficiency and ensuring outstanding level of service for its customers. "This rating clearly demonstrates to our clients we are committed to continuous improvement and the highest level of service quality and excellence, which are hallmarks of      X-ONT". "It also validates the processes, support systems and engineering capabilities we leverage every day to deliver high quality services to our valued customers"

Mr. Pubudu Samaranayake the X-ONT Project Manager for the Implementation of CMMi says "The information gleaned from the appraisal will serve as a baseline for future process improvement and development efforts as we expand our business process. It will also enable us to develop a roadmap to align our capabilities with those outlined in the next levels of CMMI " Pubudu said.

This quality intuitive was sponsored and partly funded by the Information and Communication Technology Agency (ICTA) under the ICBP program to raise the competence of Sri Lankan software development companies.

Achievement

Mr. Farook  says “this achievement is the result of the efforts of a dedicated team of employees who worked tirelessly over a period of almost 9 months. They worked day and night we engaged separate teams to develop, define and implement the processes after they completed their usual day to day work. The implementation of CMMi is a costly process and as there are no qualified consultants in the country we had to seek  the assistance of  international consultants and train our staff” Farook  said.

We congratulate each and every staff member involved with the certification process and thank them for their invaluable input in improvement of the organizational processes and environment. With CMMI L3 X-ONT aspires to reach the highest level of employee and customer satisfaction.

About X-ONT Software

X-ONT  is a wholly Sri Lankan owned software company specializing in the design, developing and implementing CRM, ERP, Mobile Applications, Business GIS, Asset Tracking Solutions & Dash Board & BI Solutions.
In Business since 2000 X-ONT has justly earned a solid reputation for quality, reliability and commitment to service. X-ONT enjoys long-term business relationships with Multi National Companies, Local Bluechips, Family owned large companies and Small to Medium companies to find out more about X-ONT, please, refer to: www.xontworld.com