Respond at the speed of Thought with X-ONT CellMagix CRM – The Industry Specific CRM and Sales Force Automation Solution for The Mobile Telecom Prepaid Scratch Card/SIM Card & Top-Up Credit Sale & Distribution Industry.
In today’s business environment, gain a competitive edge by working at the speed of your customers thoughts. Whether you’re in field sales, on a service team, in supply chain or senior operation manager, you need the right tools to do the right job. The Mobile Telecom prepaid scratch cards, SIM Cards and top-up or reload credit Sale & Distribution industry is no different from any other consumer goods distribution Industry, In fact its more complicated than regular field based consumer goods selling as each cards unique serial number needs to be activated with back end telecom systems at t he point of sale or top-up credit updated against retailer accounts with back end telecom as well as ERP systems. Your customers today have greater expectations than ever for rapid response. People in your organization – field sales and service staff, mobile professionals, and executives – need the right information at all times, to respond to these demands. Because if you don’t be assured your competition will.
Now, with X-ONT CellMagix CRM you can go beyond reacting to customer needs – and be proactive about managing your customers and selling more talk time. CellMagix is always available when you need to look-up the latest status of a retailer or dealers account, last service call, review the latest offerings, or check notes for the last discussion you had with a dealer. This is especially true for field staff who constantly need information and the right tools to service the thousands of retailers they serve on the field who in turn resell your prepaid cards, SIM Cards and top-up or reload credit. Don't let this lack of information hinder your mobile staff from succeeding in the field.
Equipping your staff with X-ONT CellMagix software solution which gives you the edge over your competitors with access to accounts, sales deals, service cases, receivables, and schedules while on the road. No more waiting for information to filter down from head office or visa versa from the field to the head office or fumbling through inaccurate reports or account notes before an important meeting. Get your staff using X-ONT CellMagix CRM and Mobile CRM Client today to:
- Get the edge on your competitors to win more deals
- Easily Secure the Prepaid and SIM Cards Security on the filed by activating cards at the point of sale.
- Reduce staff downtime and increase field productivity with access to customer information at all times
- Increase customer face time by reducing time spent on administrative and bureaucratic office procedure.
- One-click access to information either at Head Office or on the field
performance and accurately forecast sales—to maximize revenue and maximize every single day. Once fully implemented managing your business is simply magic.
- Build customer intimacy by reviewing up-to-date customer details before a field staff visit customers
- Improve sales forecast accuracy through real-time updates from the field
- Avoid customer stock-out situations with planned visit cycles as well as up-to the minuet information of shelf stock position
- Seamlessly integrate finance and Accounting departments with Field Sales and Sales Admin, Supply Chain as well as operations departments.
Why X-ONT CellMagix CRM for the Mobile Telecom Services Industry
1 . Simple and quick to deploy, learn, use and maintain.
2. Access to critical information through mobile devices, the web and Windows
desktop options.
3 . Best value in its class for full-featured CRM for the Mobile Telecom prepaid cards, SIM Cards and Top-up or reload credit sale and distribution industry,
“Having customer information available at our fingertips on a Palm device & generate an invoices instantly on the field provides our staff as well as our customers with the information they need exactly when they need it.”
Chandrakath Jayasekara, Head of IT Tigo (Pvt) Ltd.
X-ONT CellMagix CRM Features
- Centralized Sales Administration
- Centralized Market Segmentation
- Account s contact management
- Time management
- Task management and automation
- Sales force automation
- Sales forecasting
- Marketing automation
- Customer service management
- Microsoft Office integration
- Outlook & Exchange synchronization
- Accounting integration
- Integration of Field Sales with back end Telecom systems
- Business Intelligence
- Workflow and business process automation
- Partner/Dealer or Distributor relationship management and automation
- Access options: mobile devices, web, Windows desktop, remote synchronization
In a customer-driven market, sales executives and frontline sales professionals and back office support staff are challenged to meet and exceed revenue targets. And it’s not merely a matter of making more sales today—but of building profitable relationships for the long-term. X-ONT CellMagix CRM helps your teams to work together more effectively, maximizing competitive strength and consistently making a positive impact with customers and prospects.
X-ONT CellMagix CRM is simple, accessible, and adaptable CRM that empowers sales teams with access to complete customer information—no matter where or how they work. Combined with a powerful sales administration and supply chain automation system, managers easily track |
